Return Policy:

At Cakelet, we strive to provide you with the freshest and most delicious cakes. If you are not completely satisfied with your purchase, we are here to help. Due to the perishable nature of our products, all returns or exchanges must be requested within 24 hours of receiving your order.

How to Request a Return or Exchange:

1. Contact our customer service at support@shopidevs.com within 24 hours of receiving your cake to report any issues with your order.
2. Please provide your order number and a description of the issue.
3. Our customer service team will work with you to resolve the problem and issue a return authorization, if necessary.

Refunds:

1. If the return request is approved, a partial or full refund will be issued depending on the condition of the cake.
2. Refunds will be processed within 5-7 business days and will be issued to the original method of payment.

Exchanges:

1. If there is an issue with your cake (e.g., incorrect flavor or design), we will happily offer an exchange.
2. Exchanges are subject to the availability of the product and must be requested within 24 hours of receiving your order.